Problem Note 32746: An exception error occurs when attempting to save a recurring campaign
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Saving a SAS® Marketing Automation campaign in SAS® Campaign Studio will fail if the campaign has been scheduled to recurr indefinitely on a daily basis and the first occurence has been run.
The following error message will be displayed:
java.rmi.ServerException: RemoteException occurred in server thread; nested
exception is:
java.rmi.RemoteException: EJB Exception: ; nested exception is:
java.lang.NullPointerException
at
com.sun.corba.se.internal.iiop.ShutdownUtilDelegate.mapSystemException(Unknown
Source)
There is no workaround for this problem
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Campaign Studio | Microsoft Windows Server 2003 Datacenter Edition | 4.4 | 5.3_M3 | 9.1 TS1M3 SP4 | 9.2 TS2M3 |
| Microsoft Windows NT Workstation | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Advanced Server | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft® Windows® for x64 | 4.4 | 5.3_M3 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.4 | 5.3_M3 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.4 | 5.3_M3 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 4.4 | 5.3_M3 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Windows Vista | 4.4 | 5.3_M3 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
A fix for this issue for SAS Marketing Automation 4.4 is available at:
http://www.sas.com/techsup/download/hotfix/ma44.html#032746A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#032746| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2008-07-22 12:20:24 |
| Date Created: | 2008-07-22 11:52:26 |