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Problem Note 32710: SAS® Campaign Web Studio user-defined field list selections are not reflected when reviewing the campaign or communication in SAS Campaign Studio

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When maintaining campaigns or communications using SAS Campaign Web Studio you may choose values from pre-defined lists presented in user-defined fields.

When reviewing the selection is SAS Campaign Studio for the user defined field, however, the first value in the list is always presented instead of the value actually selected.

For example, if a user-defined field is created for the Campaign Brief in the SAS® Management Console Marketing Automation Campaign Definitions plug-in as a list field with the values:

First
Second
Third
Fourth

Regardless of which value is chosen when maintaining the campaign in SAS Campaign Web Studio, only the value First will be reflected when the campaign is opened in SAS Campaign Studio.

Changes made in SAS Campaign Studio are, however, reflected correctly in SAS Campaign Web Studio.

There is no workaround for this other than selecting the correct value within SAS Campaign Studio.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Campaign StudioMicrosoft® Windows® for x644.45.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows 2000 Advanced Server4.49.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server4.49.1 TS1M3 SP4
Microsoft Windows 2000 Server4.49.1 TS1M3 SP4
Microsoft Windows 2000 Professional4.49.1 TS1M3 SP4
Microsoft Windows NT Workstation4.49.1 TS1M3 SP4
Microsoft Windows Server 2003 Datacenter Edition4.45.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows Server 2003 Enterprise Edition4.45.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows Server 2003 Standard Edition4.45.39.1 TS1M3 SP49.2 TS2M0
Microsoft Windows XP Professional4.45.39.1 TS1M3 SP49.2 TS2M0
Windows Vista4.45.39.1 TS1M3 SP49.2 TS2M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.