SUPPORT / SAMPLES & SAS NOTES
Problem Note 32555: SAS® Digital Marketing Response Codes are not available in SAS® Customer Intelligence Studio when using Response Channel Codes
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SAS Customer Intelligence enables you to set up response codes that can be mapped to the SAS Digital Marketing response code for reporting purposes. These are not being associated correctly causing the SAS Digital Marketing responses not to be counted.
Select the Hot Fix tab in this note to access the hot fix for this issue.
In order to recover lost association once the hot fix has been applied, you need to follow the instructions in the attached document before installing and executing the attached script.
Recover Response Code Relationships Documentation
Recover Response Code Relationships Script
Be sure to open and read the script before executing it because you will need to make changes to suit your environment.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows 2000 Advanced Server | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Server | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||