Usage Note 32468: SAS® Campaign Studio diagram nodes are marked incorrectly as Ready when underlying processes fail
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In SAS Campaign Studio, when the processes associated with a node diagram fail for any reason, the application marks the node as Ready instead of returning a count. This action is misleading because the node is, in fact, in a failed state and it needs to be investigated.
A node is only in a usable state if it has a status of Ready to update counts or if an actual count is returned.
The first place you should look to find the reason for this status is the macore.log files. If you require assistance in diagnosing the possible causes, contact your system administrator or SAS Technical Support.
Currently, there is no workaround for this problem.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Campaign Studio | Microsoft® Windows® for x64 | 4.4 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Advanced Server | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.4 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows XP Professional | 4.4 | 9.1 TS1M3 SP4 | ||||
| Windows Vista | 4.4 | 9.1 TS1M3 SP4 | ||||
A fix for this issue for SAS Marketing Automation 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/ma51.html#032468| Type: | Usage Note |
| Priority: | high |
| Date Modified: | 2008-07-01 10:55:38 |
| Date Created: | 2008-06-17 14:22:30 |