SUPPORT / SAMPLES & SAS NOTES
Problem Note 32292: An analysis stops responding in the update state with the gear icon showing
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If an error occurs in the data prep macro and it does not create the summarized data set, the analysis remains in update with the gear icon showing.
To clear the gear icon, use the Job Queue (select Tools ► Job Queue) and click the Clear My Finished Jobs button. This causes the next run of the Job Control Table synch (usually within three minutes) to mark the job showing the gear icon as Error. You can then delete the job. The messages can be viewed, but will have only message keys, not the actual messages.
After clearing the gear icon, investigate and resolve the error in the data prep macro.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 9.1 TS1M3 SP4 | ||||
| 64-bit Enabled AIX | 4.1 | 9.1 TS1M3 SP4 | ||||
| 64-bit Enabled Solaris | 4.1 | 9.1 TS1M3 SP4 | ||||
| HP-UX IPF | 4.1 | 9.1 TS1M3 SP4 | ||||