Problem Note 32941: When you open SAS® Universal Viewer, the application closes and an error message appears
When you open SAS Universal Viewer, a dialog box appears with the following message:
Sas.univiewer has encountered a problem and needs to close.
We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
To Fix This Issue
- Navigate to C:\Users\User-ID\AppData\Roaming\SAS Institute Inc\SAS Universal Viewer.
- Rename the SASViewer.sasuvw file to SASViewer.old.
- Start SAS Universal Viewer.
- Select Tools ► Options. Clear the Save workspace on shutdown check box on the General tab.
Note: In SAS Universal Viewer 1.4, the Save workspace on shutdown check box is on the Global tab.
Operating System and Release Information
| SAS System | N/A | Windows Vista | 9.2 TS1M0 | |
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS1M0 | |
| Microsoft Windows XP Professional | 9.2 TS1M0 | |
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS1M0 | |
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS1M0 | |
| Microsoft® Windows® for x64 | 9.2 TS1M0 | |
| Microsoft Windows XP 64-bit Edition | 9.2 TS1M0 | |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.2 TS1M0 | |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.2 TS1M0 | |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.2 TS1M0 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
The message "Sas.univiewer has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost" when you try to start SAS Universal Viewer.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-03-31 13:43:02 |
| Date Created: | 2008-08-12 10:48:44 |
