SAS® Information Map Studio might fail to launch or start up on a client machine when there is no JDK installation present or when the SAS Client application has problems finding the Java installation on the client machine due to multiple installations of Java.

To work around this problem, you can try the following:

1. Install the recommended JDK based upon the release of SAS you are running directly off the root of drive C:\. You can download the recommended JDK (Java Development Kits) from the Third Party Software Requirements for use with SAS® Products.



2. Modify your PATH and JAVA_HOME system variables to pick up your JDK installation. Your PATH system variable should have the JDK installation directory value, preferrably as the first directory listing. Also, your JAVA_HOME system variable should be set to something like JAVA_HOME=C:\J2SDK1.4.2_05.

   You can modify these two system variables by doing the following:

   1. Right-click My Computer.
   2. Select Properties.
   3. Select the Advanced tab.
   4. Click the Environment Variables button. Move down to the System variables section of the dialog box near the button, and find the PATH and JAVA_HOME system variables.
   5. Select the respective system variable under the Variable column, and then click the Edit button.
   6. Make the appropriate modifications, and click on OK to save the change.


3. Modify the "CommandToExecute" line in your mapstudio.ini file located in:
   C:\Program Files\SAS\SASInformationMapStudio\3.1 to point to where your JDK is installed.

   For example, CommandToExecute=C:\J2SDK1.4.2_05\bin\java.exe

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Information Map Studio	Microsoft® Windows® for x64	3.1		9.1 TS1M3 SP4
		Microsoft Windows 2000 Advanced Server	3.1		9.1 TS1M3 SP4
		Microsoft Windows 2000 Datacenter Server	3.1		9.1 TS1M3 SP4
		Microsoft Windows 2000 Server	3.1		9.1 TS1M3 SP4
		Microsoft Windows 2000 Professional	3.1		9.1 TS1M3 SP4
		Microsoft Windows NT Workstation	3.1		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Datacenter Edition	3.1		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Enterprise Edition	3.1		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Standard Edition	3.1		9.1 TS1M3 SP4
		Microsoft Windows XP Professional	3.1		9.1 TS1M3 SP4
		Windows Vista	3.1		9.1 TS1M3 SP4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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SAS Information Map Studio might fail to launch or start up if there is not a JDK installation present on the client machine; however, other SAS clients like SAS® Management Console, SAS® ETL Studio, etc. may launch successfully.

Type:	Usage Note
Priority:
Topic:	Query and Reporting Third Party

Date Modified:	2008-08-12 12:51:32
Date Created:	2008-06-25 09:38:50