Usage Note 32066: SAS® Customer Intelligence fails when you try to log in after applying hot fix 913WEBINFRAKITxx
 |  |  |  |
After you apply the SAS Web Infrastructure hot fix, 913WEBINFRAKITxx, SAS Customer Intelligence will fail with the following error when you log in:
Unable to run Marketing Automation stored process. Make sure the SAS Stored Process server is running and configured properly.
This is because the SAS Web Infrastructure hot fix overwrites ...Lev1/web/Deployments/RemoteServices/WEB-INF/conf/sas_metadata_source_server.properties and sas_metadata_source_server.properties.orig, removing the line:
deployment_group_2=BIP Stored Process Service
To resolve the problem, add this line back into the two files and restart SAS Remote Services.
The hot fix also overwrites the logging_config_svc.xml file in ...Lev1/web/Deployments/RemoteServices
so check this as well after installing the hot fix and ensure that your logging settings are correctly configured.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Core Mid-Tier | Microsoft® Windows® for x64 | 5.1 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows XP Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Windows Vista | 5.1 | 9.1 TS1M3 SP4 | ||||
| 64-bit Enabled AIX | 5.1 | 9.1 TS1M3 SP4 | ||||
| 64-bit Enabled Solaris | 5.1 | 9.1 TS1M3 SP4 | ||||
| HP-UX IPF | 5.1 | 9.1 TS1M3 SP4 | ||||
| Type: | Usage Note |
| Priority: |
| Date Modified: | 2008-07-29 12:35:41 |
| Date Created: | 2008-05-12 12:44:39 |