Usage Note 31967: "WSAECONNREFUSED" and "Unable to connect to SMTP server" error messages appear when using SMTP for email
When you send email using SMTP with McAfee VirusScan Enterprise 8 installed, these messages might appear:
Unable to connect to SMTP server
Connect call failed, system error is '10061 - WSAECONNREFUSED'
McAfee VirusScan Enterprise has a default access-protection rule setup to prevent mass mailing worms from sending mail. If sas.exe is not included in the exception list within the McAfee access-protection rule, the error messages appear in SAS and the email is not sent.
To add sas.exe to the McAfee access protection rule navigate to Start > Programs > McAfee > VirusScan Console > Access Protection > Access Protection Properties > Access Protection tab > Categories > Anti-virus Standard Protection > Rules > Prevent mass mailing worms from sending mail > Rule Details > Processes to exclude: > sas.exe > OK.
Operating System and Release Information
SAS System | Base SAS | Microsoft Windows Server 2003 Enterprise Edition | 9.1 TS1M3 SP4 | |
Microsoft Windows Server 2003 Datacenter Edition | 9.1 TS1M3 SP4 | |
Microsoft Windows NT Workstation | 9.1 TS1M3 SP4 | |
Microsoft Windows 2000 Professional | 9.1 TS1M3 SP4 | |
Microsoft Windows 2000 Server | 9.1 TS1M3 SP4 | |
Microsoft Windows 2000 Datacenter Server | 9.1 TS1M3 SP4 | |
Microsoft Windows 2000 Advanced Server | 9.1 TS1M3 SP4 | |
Microsoft® Windows® for x64 | 9.1 TS1M3 SP4 | |
Microsoft Windows XP 64-bit Edition | 9.1 TS1M3 SP4 | |
Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.1 TS1M3 SP4 | |
Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.1 TS1M3 SP4 | |
Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.1 TS1M3 SP4 | |
Microsoft Windows Server 2003 Standard Edition | 9.1 TS1M3 SP4 | |
Microsoft Windows XP Professional | 9.1 TS1M3 SP4 | |
Windows Vista | 9.1 TS1M3 SP4 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Usage Note |
Priority: | medium |
Date Modified: | 2008-06-12 15:59:15 |
Date Created: | 2008-05-01 17:12:42 |