Problem Note 31904: SAS® Enterprise Guide® fails with an unexpected error
SAS Enterprise Guide might fail, displaying the following error message:
Enterprise Guide has encountered an unexpected error; click Show Details for more information.
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System.ComponentModel.Win32Exception
The RPC server is unavailable
------------------------------ Technical Information Follows ------------------------------
[System.Drawing]
The RPC server is unavailable
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at System.Drawing.Printing.PrinterSettings.get_InstalledPrinters()
at SAS.EG.DataGrid.DataGridClass.CanPrint()
at SAS.EG.ProjectElementViews.DataView.get_CanPrintPreview()
at SAS.EG.SEGuide.MainForm.UpdatePrintCommands()
at SAS.EG.SEGuide.MainForm.OnUpdateMenuItems()
at SAS.EG.SEGuide.MainForm.OnApplicationIdle(Object sender, EventArgs args)
at System.Windows.Forms.ThreadContext.System.Windows.Forms.UnsafeNativeMethods+IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.ComponentManager.System.Windows.Forms.UnsafeNativeMethods+IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at SAS.EG.SEGuide.App.Startup(String[] args)
at SAS.EG.SEGuide.App.Main(String[] args)System.ComponentModel.Win32Exception
The RPC server is unavailable
This error message might indicate that the Print Spooler Service is not running on the server. To start the spooler, submit the following command from a DOS prompt:
command-prompt> net start spooler
Operating System and Release Information
| SAS System | SAS Enterprise Guide | Microsoft® Windows® for x64 | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Advanced Server | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Datacenter Server | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Server | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Professional | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows NT Workstation | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Datacenter Edition | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Standard Edition | 4.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows XP Professional | 4.1 | | 9.1 TS1M3 SP4 | |
| Windows Vista | 4.1 | | 9.1 TS1M3 SP4 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2008-07-21 15:46:22 |
| Date Created: | 2008-04-28 11:32:12 |
