SUPPORT / SAMPLES & SAS NOTES
Problem Note 31902: SAS® Strategic Performance Management stops responding at 20 concurrent users
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SAS Strategic Performance Management stops responding when there are 20 or more concurrent users and the scorecard hierarchy contains a substantial number of nodes.
If you are using SAS Strategic Performance Management 2.4 and you encounter this issue, contact SAS Technical Support for information about how to circumvent the problem.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Strategic Performance Management | Microsoft Windows 2000 Server | 2.4 | 2.4 | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Datacenter Edition | 2.4 | 2.4 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 2.4 | 2.4 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows Server 2003 Standard Edition | 2.4 | 2.4 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows XP Professional | 2.4 | 2.4 | 9.1 TS1M3 SP4 | |||