When processing VMMON data files with lowercase file names in ITRM 2.7, you may receive an ERROR similar to the following:

  ERROR: Cannot open %INCLUDE file _CPTMP.

To circumvent this problem, rename the file using all uppercase characters.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS IT Resource Management-Server	64-bit Enabled AIX	2.7		9.1 TS1M3 SP4
		64-bit Enabled HP-UX	2.7		9.1 TS1M3 SP4
		64-bit Enabled Solaris	2.7		9.1 TS1M3 SP4
		HP-UX IPF	2.7		9.1 TS1M3 SP4
		Linux	2.7		9.1 TS1M3 SP4
		Tru64 UNIX	2.7		9.1 TS1M3 SP4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS IT Resource Management 2.7 is available at:

http://www.sas.com/techsup/download/hotfix/itrm27.html#031084

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A fix for this issue for SAS IT Resource Management 2.6 is available at:

http://www.sas.com/techsup/download/hotfix/itrm26.html#031084

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When processing VMMON data files with lowercase file names in ITRM 2.7, you may receive an ERROR similar to the following: ERROR: Cannot open %INCLUDE file _CPTMP. To circumvent this problem, rename the file to an all uppercase file name.

Type:	Problem Note
Priority:	low

Date Modified:	2008-03-15 18:58:53
Date Created:	2008-02-01 12:47:51