Problem Note 31902: SAS® Strategic Performance Management Stops Responding at 20 Concurrent Users
SAS® Strategic Performance Management stops responding when there are 20 or more concurrent users and the scorecard hierarchy contains a substantial number of nodes.
If you are using SAS® Strategic Performance Management 2.4 and you encounter this, please contact SAS Technical Support for information on how to circumvent the issue.
Operating System and Release Information
| Product Family | Product | System | Reported Release | Fixed Release* |
| SAS System | SAS Strategic Performance Management | Microsoft Windows 2000 Server | 2.4 | 2.4 |
| Microsoft Windows Server 2003 Datacenter Edition | 2.4 | 2.4 |
| Microsoft Windows Server 2003 Enterprise Edition | 2.4 | 2.4 |
| Microsoft Windows Server 2003 Standard Edition | 2.4 | 2.4 |
| Microsoft Windows XP Professional | 2.4 | 2.4 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
When the scorecard hierarchy is substantial (can contain 900 nodes or more), and there are 20 concurrent users or more, SPM may stop responding when attempting to open a project.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2008-07-31 09:16:44 |
| Date Created: | 2008-04-28 09:30:07 |
