Problem Note 31792: The Agent Capacity table is not correct when using a granularity of weeks or months to create input data
When you use a time period (granularity) of weeks or months to create SAS® Marketing Automation
or SAS® Marketing Optimization input data,
the resulting agent table is not correct.
The capacity should be
aggregated for the entire week or month, but instead it is using the
capacity for the last day in the week or month.
In the Agent Capacity Table, there is a total_capacity column
and this is incorrect. The optimization uses the capacity column.
A workaround is to create separate agent tables for each granularity. For
example, you could have a "normal" agent table by day, which you would use if
the selected granularity is day.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Marketing Optimization | Microsoft® Windows® for x64 | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows 2000 Advanced Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Datacenter Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Professional | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows NT Workstation | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| 64-bit Enabled AIX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| 64-bit Enabled HP-UX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| 64-bit Enabled Solaris | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| HP-UX IPF | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2008-07-01 09:52:33 |
| Date Created: | 2008-04-15 15:41:50 |
