Problem Note 31759: Tree MFC Application has encountered a problem and needs to close message when opening Interactive mode of the Tree node
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When you invoke interactive training for a Tree node from within a SAS® Enterprise Miner™ diagram, SAS® Enterprise Miner™ Tree Desktop Application opens, but then might produce the message:
EM Tree MFC Application has encountered a problem and needs to close. We are sorry for the inconvenience.If you were in the middle of something, the information you were working on might be lost.
The error occurs when the Microsoft Windows log on user does not have write permission to the directory:
C:\Program Files\SAS\SASAPCore\apps\EnterpriseMiner\bin
This is more likely to occur in a Terminal Services environment, and in environments in which the Windows users have limited permission to administer their machine.
To circumvent this error, grant write permission for the above folder to the Windows user accounts, or download a new version of SAS Enterprise Miner Tree Desktop Application, 9.1.33.419. The new version does not require a user to have write permission to the C:\Program Files\SAS\SASAPCore\apps\EnterpriseMiner\bin folder.
SAS Enterprise Miner Tree Desktop Application is available for download at
- Select the Downloads & Hot Fixes link from the left-hand column of the page.
- Select the Software Downloads link.
- Select the SAS Enterprise Miner link.
- Select the link for Enterprise Miner Tree Desktop Application (Release 9.1.33 - Updated June 2008)
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Miner | Microsoft Windows XP Professional | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows NT Workstation | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Advanced Server | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft® Windows® for x64 | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP 64-bit Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Datacenter Server | 5.3 | 9.1 TS1M3 SP4 | ||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.3 | 6.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2008-06-18 11:00:54 |
| Date Created: | 2008-04-10 19:44:06 |