Usage Note 31432: "ERROR: The class (2887E7D7-4780-11D4-879F-00C04F38F0DB) is unknown" appears in the log
The following error might appear in the MetadataServerDDMMMYY.log file:
ERROR: The class (2887E7D7-4780-11D4-879F-00C04F38F0DB) is unknown
This error might indicate that there are incorrect values stored for the IOM Bridge connections to the metadata server
or that there might be incorrect values stored in the metadata configuration files.
The metadata configuration files contain information about how to access the metadata server.
For additional details on the metadata configuration files with respect to IOM Bridge connections, see
Using ITConfig to Create Metadata Configuration Files
To alleviate the error, try uninstalling and reinstalling the SAS® Metadata Server service by doing the following:
- Go to Start ► Run and then enter
cmd to bring up a command window.
- Change to your SAS configuration directory (that is, SAS-config-dir\Lev1\SASMain\MetadataServer) and enter the following command:
MetadataServer.bat remove
- Then, reinstall the metadata service from the same directory by entering:
metadataserver.bat install
- Now, go to Start ► Programs ► SAS ► BI Server and select
Start SAS Metadata Server to start the metadata service.
If removing and reinstalling the SAS Metadata Server service does not work, then you might need to uninstall and reinstall Base SAS® and SAS® Integration Technologies.
Operating System and Release Information
| SAS System | SAS BI Server | Microsoft® Windows® for x64 | | |
| Microsoft Windows 2000 Advanced Server | | |
| Microsoft Windows 2000 Datacenter Server | | |
| Microsoft Windows 2000 Server | | |
| Microsoft Windows 2000 Professional | | |
| Microsoft Windows NT Workstation | | |
| Microsoft Windows Server 2003 Datacenter Edition | | |
| Microsoft Windows Server 2003 Enterprise Edition | | |
| Microsoft Windows Server 2003 Standard Edition | | |
| Microsoft Windows XP Professional | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
The following error:
ERROR: The class (2887E7D7-4780-11D4-879F-00C04F38F0DB) is unknown
appears in the SAS metadataserverDDMMMYY.log file.
| Date Modified: | 2008-07-28 10:42:14 |
| Date Created: | 2008-03-12 10:04:37 |