When you are logged on to the SAS Information Delivery Portal and try to access a report from a Collection portlet using SAS Web Report Viewer, you may encounter the error:

   Error 404--Not Found From RFC 2068 Hypertext Transfer 
   Protocol -- HTTP/1.1:10.4.5 404 Not Found

This error occurs because SAS Web Report Studio and SAS Web Report Viewer are deployed to the SAS Foundation Server instead of the SAS Managed Server. In a typical SAS Business Intelligence implementation, SAS Web Report Studio and SAS Web Report Viewer are deployed to the SAS Managed Server. Collection portlets expect SAS Web Report Studio reports to exist only in the Foundation repository, and they expect SAS Web Report Viewer to be deployed on the same Managed Server as the SAS Information Delivery Portal (typically the SAS Managed Server). However, when SAS Performance Management Solutions (such as SAS Financial Management, SAS Strategic Performance Management and SAS Human Capital Management) are installed and configured, SAS Web Report Studio and SAS Web Report Viewer may be deployed to the Foundation Server.

There are two possible ways to circumvent this issue.  The first choice is to add your reports to a My Favorites portlet in the Information Delivery Portal. The second choice is to follow the instructions below to deploy SAS Web Report Studio and SAS Web Report Viewer to the same Managed Server as the Information Delivery Portal is deployed to, which is typically the SAS Managed Server.

To re-deploy SAS Web Report Studio and SAS Web Report Viewer to the SASManagedServer, please perform all of the steps below on the mid-tier server.

1. If necessary, un-deploy SAS Web Report Studio and SAS Web Report Viewer from the Foundation server:
   1. Log on to the WebLogic Administration Console.
   2. In the navigation tree, select SASSolutions → Deployments → Web Application Modules.
   3. In the right hand panel, select the Delete icon to delete SASWebReportStudio and SASWebReportViewer.
2. Modify SWOVFOUNDATION_NAME and SWOVFOUNDATION_PORT so that they point to the correct Managed Server. 
   1. Open the <SASConfigurationDirectory>\solutionsmid.properties for editing.
   2. Modify SWOVFOUNDATION_NAME and SWOVFOUNDATION_PORT so that they point to the correct Managed Server.  For example,              

         SWOVFOUNDATION_NAME = SASManagedServer        SWOVFOUNDATION_PORT = 7001

   3. Save your changes.
3. From a command prompt, run the FoundationWebReportStudio and FoundationWebReportViewer commands to deploy the applications to the SASManagedServer.  These batch files are typically found in <SASConfigurationDirectory>\Lev1\Utilities\SASSolutionsServices\Deployment\bin.
4. Modify the connection information for these applications, as follows:
   1. Log on to SAS Management Console as an administrative user, such as <sasadm>.
   2. In the right-hand panel expand Application Manager → Configuration Manager.
   3. Right-click on WRS Component for Foundation Repository and select Properties.
   4. Select the Connection tab and enter the correct port in the Port Number field.
   5. Close the Properties window.
   6. Right-click on WRV Component for Foundation Repository and select Properties.
   7. Select the Connection tab and enter the correct port in the Port Number field.
   8. Close the Properties window.
5. Stop the SAS Managed Server service, SAS ODCS Server service, and SAS Remote Services.
6. Clear the SAS Managed Server cache by deleting all files in the <beainstallationdirectory>\bea\user_projects\domains\SASSolutions\SASManagedServer\.wlnotdelete directory.
7. Restart the SAS Remote Services, SAS ODCS Server service and SAS Managed Server services in that order.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Strategic Performance Management	Microsoft® Windows® for x64	2.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Advanced Server	2.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Datacenter Server	2.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Server	2.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Professional	2.4		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Datacenter Edition	2.4		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Enterprise Edition	2.4		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Standard Edition	2.4		9.1 TS1M3 SP4
		Microsoft Windows XP Professional	2.4		9.1 TS1M3 SP4
SAS System	SAS Financial Management	Microsoft® Windows® for x64	4.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Advanced Server	4.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Datacenter Server	4.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Server	4.4		9.1 TS1M3 SP4
		Microsoft Windows 2000 Professional	4.4		9.1 TS1M3 SP4
		Microsoft Windows NT Workstation	4.4		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Datacenter Edition	4.4		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Enterprise Edition	4.4		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Standard Edition	4.4		9.1 TS1M3 SP4
		Microsoft Windows XP Professional	4.4		9.1 TS1M3 SP4
		Windows Vista	4.4		9.1 TS1M3 SP4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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Type:	Usage Note
Priority:	medium

Date Modified:	2009-07-06 13:21:38
Date Created:	2008-01-15 12:04:33