Problem Note 30888: Blank window when opening a WinZip file with Internet Explorer
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If you open a WinZip file which has been published to the SAS® Information Delivery Portal with Microsoft Internet Explorer 6.0 or Microsoft Internet Explorer 5.5, WinZip might display a blank window.
This problem results from a bug with Microsoft Internet Explorer which is documented at http://support.microsoft.com/kb/308090
As a workaround, use the following process:
- Click the hyperlink, and then click Save or Save this file to disk in the File Download dialog box that appears.
- In the Save As dialog box, specify a location to save the file to (for example, Desktop), and then click Save.
- When the download is finished, open the .zip file, and then extract the files contained within it.
If your SAS Information Delivery Portal client is installed on Windows XP Professional, an alternate workaround is to upgrade to Microsoft Internet Explorer 7. For more information on support of Microsoft Internet Explorer 7 on Microsoft Windows XP Professional SP2, please refer to SAS Note 18994.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Information Delivery Portal | Microsoft® Windows® for x64 | 2.0 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Advanced Server | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Standard Edition | 2.0 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows XP Professional | 2.0 | 9.1 TS1M3 SP4 | ||||
| Windows Vista | 2.0 | 9.1 TS1M3 SP4 | ||||
| 64-bit Enabled AIX | 2.0 | 9.1 TS1M3 SP4 | ||||
| 64-bit Enabled Solaris | 2.0 | 9.1 TS1M3 SP4 | ||||
| HP-UX IPF | 2.0 | 9.1 TS1M3 SP4 | ||||
| Type: | Problem Note |
| Priority: | low |
| Date Modified: | 2015-08-27 22:52:55 |
| Date Created: | 2008-01-09 09:39:30 |