Installation Note 30650: ERROR: Failed to load C:\PROGRA~1\SAS\SHARED~1\JRE\14267D~1.1\bin\client\jvm.dll. The specified module could not be found.
In cases where two or more versions of JDK, JRE, or Java are present on a machine, and one version is removed or uninstalled, or if you are not running the recommended version of JDK or JRE for SAS® 9.1.3, then you might see Java or JVM errors when submitting SAS® software code that uses ODS graphics.
You might see an error message similar to the following when you attempt to submit SAS code that contains ods graphics:
ERROR: Unable to load the Java Virtual Machine. Please
see the installation instructions or system administrator.
ERROR: Physical file does not exist,C:\DOCUME~1\GREENT~1\LOCALS~1\Temp\SAS Temporary Files\_TD1664\p1CT9IYA.png.
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If you submit the following SAS code from your SAS program editor window:
proc options option=appletloc; run;
proc options option=jreoptions; run;
proc javainfo; run;
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you may see an error message similar to the following in your SAS log:
proc options option=appletloc; run;
SAS (r) Proprietary Software Release 9.1 TS1M3
APPLETLOC=C:\Program Files\SAS\Shared Files\applets\9.1
Location of Java applets
NOTE: PROCEDURE OPTIONS used (Total process time):
real time 0.00 seconds
cpu time 0.00 seconds
proc options option=jreoptions; run;
SAS (r) Proprietary Software Release 9.1 TS1M3
JREOPTIONS=( -Dsas.jre.home=C:\PROGRA~1\SAS\SHARED~1\JRE\14267D~1.1
-Djava.security.policy=C:\Program Files\SAS\SAS 9.1\core\sasmisc\sas.policy
-Dsas.app.class.dirs=C:\Program Files\SAS\SAS
9.1\core\sasmisc;C:\PROGRA~1\SAS\SHARED~1\applets\9.1 -Dsas.jre=private
-Dsas.ext.config=C:\Program Files\SAS\SAS 9.1\core\sasmisc\sas.java.ext.config
-DPFS_TEMPLATE=C:\Program Files\SAS\SAS 9.1\core\sasmisc\qrpfstpt.xml
-Djava.class.path=C:\Program Files\SAS\SAS 9.1\core\sasmisc\sas.launcher.jar
-Djava.system.class.loader=com.sas.app.AppClassLoader )
Java Runtime Environment options
NOTE: PROCEDURE OPTIONS used (Total process time):
real time 0.00 seconds
cpu time 0.00 seconds
NOTE: PROCEDURE JAVAINFO used (Total process time):
real time 0.00 seconds
cpu time 0.00 seconds
ERROR: Failed to load C:\PROGRA~1\SAS\SHARED~1\JRE\14267D~1.1\bin\client\jvm.dll. The
specified module could not be found.
ERROR: proc javainfo did not run correctly
proc javainfo; run;
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To resolve this issue, you might have to uninstall and reinstall Java (that is, JDK, JRE) on your
machine, or you may have to make modifications to the "-JREOPTIONS=" line in your SASV9.CFG file. It is
recommended that you make a backup of your existing SASV9.CFG file, before making any modifications to the file. Also, be sure you are using the recommended version of Java (that is, JDK, JRE) for your SAS 9.1.3 release.
You can obtain the appropriate JDK and\or JRE from Third Party Software Requirements for use with SAS® Products
You can also see Usage Note 12279 "'Error: Recommended version of Java not found' error message when installing SAS 9.1.3 products" for related information on JVM not found messages.
Operating System and Release Information
| SAS System | SAS 9.1 Foundation | Windows Vista | 9.1 TS1M3 | |
| Microsoft Windows XP Professional | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Standard Edition | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Enterprise Edition | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Datacenter Edition | 9.1 TS1M3 | |
| Microsoft Windows NT Workstation | 9.1 TS1M3 | |
| Microsoft Windows 2000 Professional | 9.1 TS1M3 | |
| Microsoft Windows 2000 Server | 9.1 TS1M3 | |
| Microsoft Windows 2000 Datacenter Server | 9.1 TS1M3 | |
| Microsoft Windows 2000 Advanced Server | 9.1 TS1M3 | |
| Microsoft® Windows® for x64 | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.1 TS1M3 | |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.1 TS1M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
In cases where two or more versions of JDK, JRE, or java are present on a PC client, and one version is
removed or uninstalled, you may see java or jvm errors when trying to create ods graphics.
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2009-04-24 14:47:17 |
| Date Created: | 2007-11-29 14:39:48 |