Problem Note 30581: Scheduled scenarios in SAS® Marketing Optimization might fail
If you create a scenario in SAS Marketing Optimization, schedule it, and then delete it prior
to the scenario running, SAS Marketing Optimization returns an error.
If you subsequently create another scenario, this new scenario will run at
the time the first scenario was scheduled to run and errors will be seen in the batch server log.
If you receive an error relating to a scheduled job that has failed in SAS Marketing Optimization,
ensure that it isn't a scenario that was deleted prior to the scheduled start time.
You might see the following errors in the batch server log:
ERROR:(mo_optimize_postprocess) 8:12:18 Optimization job encountered an error.
ERROR:(mo_optimize_postprocess) 8:12:18 Error encountered while executing optimization for
scenario_id = 289 (rc=181, moerror=-1).
ERROR:(mo_generate_report_data) 8:12:18 Report data for scenario_id = 289 not generated due to
optimization problems (moerror=-1).
The problem occurs because SAS Marketing Optimization is reusing the scenario ID.
To work around this issue, be sure to always delete the scheduled jobs, not just the scenario, from within
SAS Marketing Optimization.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Marketing Optimization | 64-bit Enabled HP-UX | 5.1 | | 9.1 TS1M3 SP4 | |
| HP-UX IPF | 5.1 | | 9.1 TS1M3 SP4 | |
| 64-bit Enabled Solaris | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft® Windows® for x64 | 5.1 | | 9.1 TS1M3 SP4 | |
| 64-bit Enabled AIX | 5.1 | | 9.1 TS1M3 SP4 | |
| Windows Vista | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Advanced Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Datacenter Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Server | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Professional | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows XP Professional | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Standard Edition | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows NT Workstation | 5.1 | | 9.1 TS1M3 SP4 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2008-07-01 09:42:51 |
| Date Created: | 2007-11-16 11:50:16 |
