Make sure that you have installed and configured the tunnel server programs as described in the readme.txt file found in the archive you downloaded. If the installation looks complete, test your installation using the following instructions.

In your Web browser, type the URL for the shrcgi server program and add a question mark (?) to the end of the URL. (This is the routerURL value, which is defined in the applet HTML file or in the MetaSpace Explorer ConnectToHost.ini file.) For example, your routerURL might be:

   http://your_server/scripts/shrcgi.exe?

If the Web browser displays error messages, then try the following:

• Check the permissions on this directory and make sure it is defined to the Web server as the CGI directory.
• If the directory is defined properly, the URL you entered is not correct. Check your installation for the correct URL and retry the above procedure. Once you determine the correct URL, change the routerURL information for your applets.

The tunnel server program returns a page to the Web browser that contains the version number for the tunnel program and environment variable information. If you see this page, then your server programs are installed properly and the routerURL is specified correctly. Next, verify that the server program can locate the configuration file. See FAQ #4056 for more information.

Operating System and Release Information