20725 - "We're sorry for the inconvenience" OLAP Client crash when trying to print from SAS Activity-Based Management 6.3.1

Usage Note 20725: "We're sorry for the inconvenience" OLAP Client crash when trying to print from SAS Activity-Based Management 6.3.1

When you attempt to print an OLAP view from within SAS Activity-Based Management 6.3.1, the Client might crash with the message:

We're sorry for the inconvenience

This can happen if you have multiple Microsoft .NET Framework versions installed on the workstation.

Select the Hot Fix tab in this note to access the hot fix for this issue.

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Activity-Based Management	Microsoft Windows Server 2003 Standard Edition	6.3.1		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Enterprise Edition	6.3.1		9.1 TS1M3 SP4
		Microsoft Windows 2000 Server	6.3.1		9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Datacenter Edition	6.3.1		9.1 TS1M3 SP4
		Microsoft Windows 2000 Advanced Server	6.3.1		9.1 TS1M3 SP4
		Microsoft Windows 2000 Datacenter Server	6.3.1		9.1 TS1M3 SP4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Activity-Based Management 6.3 is available at:

Type:	Usage Note
Priority:

Date Modified:	2007-09-06 12:44:44
Date Created:	2007-08-01 16:51:26