When attempting to open an information map from the SAS Add-In for Microsoft Office, you might receive an error similar to the following:

   Your current SAS Server does not support Information Maps

This message will be displayed in the client after applying the Base hot fix bundle E9BX01. The use of information maps in the SAS Add-In for Microsoft Office 2.1 and SAS Enterprise Guide 4.1 requires SAS 9.1.3 SP4 on the server. The application of this hot fix bundle, E9BX01, changes the format of a value passed to the client software that is used to determine the version of SAS software you are running. The client software, in turn, interprets this value to mean that you are not running SAS 9.1.3 SP4 when, in fact, you are.

There is no way to uninstall the hot fix bundle, E9BX01. If the user needs to access information maps in the SAS Add-in For Microsoft Office, they will need to apply the hot fix available to allow that functionality with the E9BX01 hot fix bundle applied.

Select the Hot Fix tab in this note to access the hot fix for this issue.

The 4.2 versions of the SAS Add-in for Microsoft Office and SAS^® Enterprise Guide will require a SAS^® 9.2 server, so this problem will not be an issue in subsequent releases.

Operating System and Release Information

A fix for this issue for Add-In for Microsoft Office 2.1 is available at: