Problem Note 20344: "Exception while getting Tree members" or "An error occurred while getting the root node" message in the URL Display Portlet
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One of the following errors might be randomly received in a URL Display Portlet that is executing a stored process in the SAS® Information Delivery Portal:
Stored Process Error
Error obtaining stored process from repository
Exception while getting Tree members
Error obtaining stored process from repository
Exception while getting Tree members
or
Stored Process Error
Error obtaining stored process from repository
An error occurred while getting the root node
These errors can occur when there are multiple URL Display Portlets on one Portal page and two or more of the URL Display Portlets are executing SAS® stored processes. The following error might also be logged in the Portal stp.log file:
2007-04-17 14:07:11,363 [WARN ] com.sas.services.information Factory - Exception of type java.lang.reflect.InvocationTarget Exception received while checking filter parameter Timestamps
To circumvent the error, refresh the page.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Information Delivery Portal | Microsoft Windows XP Professional | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 |
| Microsoft Windows XP 64-bit Edition | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows NT Workstation | 2.0 | 9.1 TS1M3 | ||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows 2000 Server | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows 2000 Professional | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows 2000 Datacenter Server | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Microsoft Windows 2000 Advanced Server | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| z/OS | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| 64-bit Enabled Solaris | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Linux | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| HP-UX IPF | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Linux on Itanium | 2.0 | 9.1 TS1M3 | ||||
| 64-bit Enabled HP-UX | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| 64-bit Enabled AIX | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| OpenVMS Alpha | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
| Tru64 UNIX | 2.0 | 4.2 | 9.1 TS1M3 | 9.2 TS1M0 | ||
A fix for this issue for SAS Information Delivery Portal 9.1.3 SP3 is available at:
http://www.sas.com/techsup/download/hotfix/idp913.html#020344| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2007-08-02 21:55:18 |
| Date Created: | 2007-06-06 10:41:34 |