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Problem Note 20049: If contacts are not at the root subject level when you optimize campaigns or communications the process fails
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If you optimize a SAS® Marketing Automation campaign within SAS® Marketing Optimization and the subject level of the contacts within one of the communications is not at the root subject level, then the process fails.
To prevent this failure, ensure that all communications to be optimized are at the root subject level.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation-Server | Microsoft Windows XP Professional | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |
| Microsoft Windows Server 2003 Enterprise Edition | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows Server 2003 Standard Edition | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Server | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Professional | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Datacenter Server | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Advanced Server | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| 64-bit Enabled Solaris | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| Solaris | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| AIX | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| 64-bit Enabled AIX | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||
| HP-UX IPF | 4.4 | 5.1 | 9.1 TS1M3 SP4 | |||