When debugging problems in SAS Financial Management 4.x, you might be asked to send several logs to SAS Technical Support.
Below are the default locations for the most commonly requested logs for SAS
Financial Management 4.x in a Windows and WebLogic environment.
Note: These are the default log locations and might be
different in your specific implementation.
In the locations that are listed below, .x refers to the minor release
number (for example, SAS Financial Management 4.4).
Client-Tier Logs
SAS® Add-In for Microsoft Office log
Because specific DLL files need to be installed in order to enable the SAS Add-In for Microsoft Office log, information about the SAS Add-in for Microsoft Office log is documented in a separate SAS note. Refer to SAS Note 19846 "How to generate the SAS® Add-In for Microsoft Office log with SAS Financial Management releases prior to 5.3".
Client log
drive:\Users\user-id\SAS\FinancialManagementStudio\4.x\client.log
Middle-Tier Logs
DAV/Content Server
drive:\Program Files\SAS\xythos\2.x\server-4.2.x.x\logs\Catalina.out
SAS Portal
SAS-configuration-directory\Lev1\Web\Deployments\Portal\logs\Portal.log
SAS Managed Server
bea-home\user_projects\domains\SASSolutions\SASManagedServer\SASManagedServer.log
bea-home\user_projects\domains\SASSolutions\SASManagedServer\access.log
SAS ODCS Server
bea-home\user_projects\domains\SASSolutions\SASODCServer\SASODCSServer.log
bea-home\user_projects\domains\SASSolutions\SASODCSServer\access.log
Foundation Services
drive:\Program Files\SAS\SASFoundationServices\1.1\Wrapper\logs\wrapper.log
Admin Server
bea-home\user_projects\domains\SASSolutions\Admin\Admin.log
Application-Tier Logs
SAS® Metadata Server
SAS-configuration-directory\Lev1\SASMeta\MetadataServer\Logs\SASMeta_MetadataServerddmmmyy.log
ddmmmyy represents the date of the log file. Be sure to
send the log file with the most recent date and time stamp.
SAS Object Spawner
SAS-configuration-directory\Lev1\ObjectSpawner\Logs\ObjectSpawner_yyyy-mm-dd_nnn.log
yyyy-mm-dd_nnn represents the date of the log file. Be sure to
send the log file with the most recent date and time stamp.
SAS® Stored Process Server
SAS-configuration-directory\Lev1\SASApp\StoredProcessServer\Logs\SASApp_STPServer_yyyy-mm-dd_nnn.log
yyyy-mm-dd_nnn represents the date of the log file. Be sure to
send the log file with the most recent date and time stamp.
Workspace Server
SAS-configuration-directory\Lev1\SASApp\WorkspaceServer\Logs\SASApp_WorkspaceServer_yyyy-mm-dd_nnn.log
yyyy-mm-dd_nnn represents the date of the log file. Be sure to
send the log file with the most recent date and time stamp.
Operating System and Release Information
| SAS System | SAS Financial Management | Microsoft Windows 2000 Advanced Server | | |
| Microsoft Windows 2000 Datacenter Server | | |
| Microsoft Windows 2000 Server | | |
| Microsoft Windows 2000 Professional | | |
| Microsoft Windows Server 2003 Datacenter Edition | | |
| Microsoft Windows Server 2003 Enterprise Edition | | |
| Microsoft Windows Server 2003 Standard Edition | | |
| Microsoft Windows XP Professional | | |
| 64-bit Enabled AIX | | |
| 64-bit Enabled Solaris | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
