Problem Note 19663: A transaction-details query from the All Available Transaction tab might generate an Oracle timeout error message
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If you use Oracle as your relational database management system and you click on a listed transaction reference number on the All Available Transactions tab, you might receive the following error message:
An unexpected error has occurred in the application. Please have an administrator review the system log. Details: com.sas.aml.service.ServiceException: Error getting Transaction Content java.sql.SQLException: ORA-04021: timeout occurred while waiting to lock object
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Anti-Money Laundering Alert Generation Server | Microsoft Windows XP Professional | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |
| Microsoft Windows NT Workstation | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Server | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Datacenter Server | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Advanced Server | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| Linux | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| Solaris | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| 64-bit Enabled Solaris | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| Microsoft Windows 2000 Professional | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| 64-bit Enabled AIX | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
| AIX | 2.1 | 2.1.1 | 9.1 TS1M3 SP4 | |||
A fix for this issue for SAS Anti-Money Laundering 2.1 is available at:
http://www.sas.com/techsup/download/hotfix/aml21.html#019663| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2008-03-26 13:28:53 |
| Date Created: | 2007-03-02 12:47:43 |