Problem Note 19819: Unexpected recurrences of communications are visible in the scheduling
and execution GANTT charts
In SAS® Marketing Automation, clicking the Synchronize Calendar button
in the Schedule Campaign dialog box can cause unexpected recurrences of
the communications to display in both the dialog box and the subsequent
execution screen.
This problem might occur because the Synchronize Calendar function does
not write any changes you make in the current session back to the
scheduling software. Instead, Synchronize Calendar retrieves and
displays what has already been scheduled, which overwrites any changes
you make. If you make any changes to the schedule, you need to save and
reschedule the campaign before you click Synchronize Calendar.
Another point to consider is that the Synchronize Calendar function uses
the Load Sharing Facility's (LSF) application programming interface to
retrieve the details that have actually been scheduled. Any changes you
make in the Schedule Manager plug-in for SAS® Management Console will
not be reflected unless those changes have been committed to the
scheduler.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Marketing Automation-Server | Microsoft Windows XP Professional | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows Server 2003 Standard Edition | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Server | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Professional | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Datacenter Server | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Advanced Server | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| 64-bit Enabled Solaris | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| Solaris | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| AIX | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| 64-bit Enabled AIX | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
| HP-UX IPF | 4.4 | 5.1 | | 9.1 TS1M3 SP4 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Topic: | System Administration ==> Servers
|
| Date Modified: | 2007-05-21 15:58:20 |
| Date Created: | 2007-03-22 09:38:17 |
