Problem Note 19663: A transaction-details query from the All Available Transaction tab might
generate an Oracle timeout error message
If you use Oracle as your relational database management system and you
click on a listed transaction reference number on the All Available
Transactions tab, you might receive the following error message:
An unexpected error has occurred in the application.
Please have an administrator review the system log.
Details:
com.sas.aml.service.ServiceException: Error getting Transaction
Content
java.sql.SQLException: ORA-04021: timeout occurred while waiting to
lock object
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Anti-Money Laundering Alert Generation Server | Microsoft Windows XP Professional | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows NT Workstation | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Server | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Datacenter Server | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Advanced Server | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| Linux | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| Solaris | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| 64-bit Enabled Solaris | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| Microsoft Windows 2000 Professional | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| 64-bit Enabled AIX | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
| AIX | 2.1 | 2.1.1 | | 9.1 TS1M3 SP4 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2008-03-26 13:28:53 |
| Date Created: | 2007-03-02 12:47:43 |
