19608 - SAS® Metadata server fails to start when system restarted

Problem Note 19608: SAS® Metadata server fails to start when system restarted

When you restart your operating system, the SAS Metadata Server might not start, might appear to be stalled in the Windows Services Control Manager, and the following error messages might appear in the Event Viewer:

   Event Type: Error 
   Event Source: Service Control Manager 
   Event Category: None 
   Event ID: 7022 
   Date: 2/7/2006 
   Time: 1:54:20 PM 
   User: N/A 
   Computer:Your_PC 
   Description: 
   The SAS Lev1 MS -&ltconfigdir> service hung on starting. 
 
   Event Type: Error 
   Event Source: Service Control Manager 
   Event Category: None 
   Event ID: 7001 
   Date: 2/7/2006 
   Time: 1:54:20 PM 
   User: N/A 
   Computer: Your_PC 
   Description: 
   The SAS Lev1 OB - &ltconfigdir> service depends on the 
   SAS Lev1 MS -&ltconfigdir> service which failed to start because of the 
   following error:

The metadata server appears in the Windows Task Manager as SAS.exe and can be stopped and restarted in the Windows Services Control Manager.

Select the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	SAS Release
Product Family	Product	System	Reported	Fixed*
SAS System	Base SAS	Microsoft Windows XP Professional	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Standard Edition	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows NT Workstation	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Enterprise Edition	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Datacenter Edition	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows 2000 Server	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows 2000 Advanced Server	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows 2000 Datacenter Server	9.1 TS1M3 SP4	9.1 TS1M3 SP4
		Microsoft Windows 2000 Professional	9.1 TS1M3 SP4	9.1 TS1M3 SP4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#019608

A fix for SAS 9.1.3 (9.1 TS1M3) with Asian Language Support (DBCS) for this issue is available at :

http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#019608

Type:	Problem Note
Priority:	medium

Date Modified:	2007-03-12 11:54:09
Date Created:	2007-02-21 14:03:53