19525 - Startup of elssrv may fail with 'ERROR: Cannot start thread support service' or 'ERROR: Communication error with launch server'

Problem Note 19525: Startup of elssrv may fail with 'ERROR: Cannot start thread support service' or 'ERROR: Communication error with launch server'

Under heavy system load, Foundation SAS® 9.1.3 running in UNIX environments may generate this error upon invocation:

ERROR: Cannot start thread support services.

If SAS is launched via the Object Spawner, the corresponding error in the spawner log is:

ERROR: Communication error with launch server.

The problem is that the attempt to launch elssrv is hitting a timeout limit.

See SAS Note #032816 for additional information on enabling the Object Spawner to pick up the related hot fix.

See SAS Note #015992 for additional information on creating an Object Spawner log file if none is generated.

Select the Hot Fix tab in this note to access the hot fix for this issue.

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

A fix for SAS 9.1.3 (9.1 TS1M3) with Asian Language Support (DBCS) for this issue is available at :

Type:	Problem Note
Priority:	high

Date Modified:	2007-03-28 14:47:17
Date Created:	2007-02-09 15:24:08