Problem Note 19525: Startup of elssrv may fail with 'ERROR: Cannot start thread support service' or 'ERROR: Communication error with launch server'
Under heavy system load, Foundation SAS® 9.1.3 running in UNIX environments may generate this error
upon invocation:
ERROR: Cannot start thread support services.
If SAS is launched via the Object Spawner, the corresponding error in
the spawner log is:
ERROR: Communication error with launch server.
The problem is that the attempt to launch elssrv is hitting a timeout
limit.
See SAS Note #032816 for additional information on enabling the Object
Spawner to pick up the related hot fix.
See SAS Note #015992 for additional information on creating an Object
Spawner log file if none is generated.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | Base SAS | 64-bit Enabled Solaris | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Linux on Itanium | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Linux | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| 64-bit Enabled AIX | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| HP-UX IPF | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| 64-bit Enabled HP-UX | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Tru64 UNIX | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2007-03-28 14:47:17 |
| Date Created: | 2007-02-09 15:24:08 |