When attempting to invoke the SAS Information Delivery Portal using the
following URL:

   http://hostname:port#/Portal/displayLogon.do

the following error may occur:

   *** ERROR or WARNING messages: ***
   Error 500--Internal Server Error
   java.lang.NullPointerException
   at com.sas.portal.container.PortalConfiguration.getPublicThemeName
   (PortalConfiguration.java:235)
   at com.sas.portal.taglib.ui.TagUtil.getUserTheme
   (TagUtil.java:354)
   at com.sas.portal.taglib.ui.ThemeSupportTag.getUserTheme
   (ThemeSupportTag.java:47)
   at com.sas.portal.taglib.ui.HelpLinksTag.doEndTag
   (HelpLinksTag.java:54)
   ...

The portal log may contain the following:

   2006-10-13 15:07:30,404 [ERROR]
   l.delegates.authentication.LogonDelegate -
     Unable to load SAS Profile for user : No profile exists
     for application SAS.; nested exception is:
   com.sas.services.ServiceException: Unable to load SAS Profile
     for user : No profile exists for application SAS.
   java.rmi.RemoteException: Unable to load SAS Profile for user :
   No profile exists for application SAS.; nested exception is:
   com.sas.services.ServiceException: Unable to load SAS Profile
   for user : No profile exists for application SAS.
   ...

The above errors will occur if the sasguest and saswbadm accounts do
not have the appropriate permissions granted in the metadata.

To correct the problem, verify that the sasguest and saswbadm accounts
have been granted the ReadMetadata and WriteMetadata permissions.

The above errors have also been resolved by just restarting the
SAS servers and services and the servlet container.

Operating System and Release Information