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Problem Note 18540: SAS Display Manager keys fail when you select Tools=>Options=>Output while using the JAWS screen reader with SAS® 9.1.3 on the Windows platform

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If you use the JAWS screen reader with SAS 9.1.3 on the Windows platform, the SAS Display Manager keys will fail when you

  1. select Window ► Output from the SAS menu to display the Output window
  2. select Tools ► Options ► Output from the SAS menu
  3. click OK.

After executing these steps, you can encounter key problems such as the following:

  • The F11 key fails to return you to the command bar.
  • You must press the key combination Alt + F4 twice to close the SAS session.

In addition, the Output window might not work at all (in some cases) until you restart SAS.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemBase SASMicrosoft Windows XP Professional9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows Server 2003 Standard Edition9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows NT Workstation9.1 TS1M3 SP3
Microsoft Windows Server 2003 Enterprise Edition9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows Server 2003 Datacenter Edition9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Server9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Advanced Server9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Datacenter Server9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Professional9.1 TS1M3 SP39.2 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.