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Problem Note 18202: 'Cannot start remote process' or 'spawner prompt not found' errors might occur when connecting to a UNIX spawner program (sastcpd)

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When connecting to the UNIX spawner program (sastcpd) via the SAS/CONNECT® SIGNON or the SAS/IntrNet® Load Manager, the following errors might occur:

  From the SAS/CONNECT SIGNON: 
 
       'ERROR: Cannot start remote process.' 
 
 
  From the SAS/IntrNet Load Manager: 
 
       'Spawner prompt not found' 
 

This problem might occur intermittently. You might be able to SIGNON or connect via the Load Manager one time, but the next time you might get the above error messages.

You might also receive the above error messages after a subsequent number of SAS/CONNECT SIGNON/SIGNOFF successes.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS/CONNECTLinux9.1 TS1M3 SP49.2
Microsoft® Windows® for 64-Bit Itanium-based Systems9.1 TS1M3 SP49.2
64-bit Enabled Solaris9.1 TS1M3 SP49.2
64-bit Enabled HP-UX9.1 TS1M3 SP49.2
Linux on Itanium9.1 TS1M3 SP49.2
HP-UX IPF9.1 TS1M3 SP49.2
64-bit Enabled AIX9.1 TS1M3 SP49.2
Tru64 UNIX9.1 TS1M3 SP49.2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.