Problem Note 17945: A server is not responding message incorrectly appears when a process runs for more than one hour
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When a SAS® Enterprise Miner™ for Desktop process has been running for longer than an hour, a possibly incorrect pop-up dialog might be displayed:
The message might appear after one hour even if the process is responding. If the process is still responding, then the message is not correct – the message should not appear if the process is responding.
There are two choices in the dialog. Even though the dialog is displayed, the process on the server still continues working unless you select "Yes". If you choose "Yes", then the process is canceled. If you choose "No", then the process continues and the dialog closes. You will get a "Run Completed" dialog when the flow completes.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Miner | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows XP 64-bit Edition | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows 2000 Advanced Server | 5.2 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.2 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.2 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.2 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.2 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| 64-bit Enabled HP-UX | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| HP-UX IPF | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Linux | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Linux on Itanium | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Solaris for x64 | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||
| Tru64 UNIX | 5.2 | 6.2 | 9.1 TS1M3 SP4 | 9.2 TS2M3 | ||