Problem Note 17382: SAS® Marketing Automation plug-in for SAS® Management Console returns errors when you create or change export definitions
When you install SAS® Email Marketing 2.2 and SAS Marketing Automation, you might see errors
similar to the one below:
java.rmi.ServerException: RemoteException occurred in server thread;
nested exception is:
java.rmi.RemoteException: EJB Exception: ; nested exception is:
java.lang.NoClassDefFoundError: com/sas/email/rmi/asp/AspProviderManager
These errors are returned when you try to add or change an export definition using the SAS Management Console Marketing Automation plug-in. The errors are caused by a problem in the integration between SAS Email Marketing and SAS Marketing Automation. There is a missing class of com/sas/email/rmi/asp/AspProviderManager in the new sas.email.broadcast.jar
In order to correct the problem, copy the following files to the export adapter installation directory, or \SASMarketingAutomation\MAExportAdapters\4.3.
- sas.email.core.jar
- the new sas.email.broadcast.jar taken from the BESS directory, or \SASEmailMarketing\2.2\doc\lib
If you use a WebLogic application server, add the sas.email.core.jar to BEA's managed server class path. This must be done because of the missing class of com/sas/email/rmi/asp/AspProviderManager in the new sas.email.broadcast.jar
Operating System and Release Information
SAS System | SAS Digital Marketing | Microsoft Windows XP Professional | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
Microsoft Windows Server 2003 Enterprise Edition | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
Microsoft Windows Server 2003 Standard Edition | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
64-bit Enabled Solaris | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
Solaris | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
Microsoft Windows 2000 Professional | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
Microsoft Windows Server 2003 Datacenter Edition | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
Linux | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
HP-UX | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
64-bit Enabled AIX | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
64-bit Enabled HP-UX | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
AIX | 2.2 | 5.1 | 9.1 TS1M3 SP4 | 9.1 TS1M3 SP4 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | medium |
Topic: | System Administration ==> Installation
|
Date Modified: | 2008-09-16 13:44:54 |
Date Created: | 2006-03-30 12:26:14 |