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Problem Note 17072: Metadata server service might show starting state but never start

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When you reboot your system and the metadata server is set to start automatically, the metadata server it might stay in a starting state but never start.

You can check if this is happening by clicking on Start►Settings►Control Panel►Administrative Tools►Services or in the Event Viewer.

The Services window indicates that it is "starting".

The following error messages might appear in the Event Viewer:

   Event Type: Error
   Event Source: Service Control Manager
   Event Category: None
   Event ID: 7022
   Date: 2/7/2006
   Time: 1:54:20 PM
   User: N/A
   Computer:Your_PC
   Description:
   The SAS Lev1 MS -<configdir> service hung on starting.

   Event Type: Error
   Event Source: Service Control Manager
   Event Category: None
   Event ID: 7001
   Date: 2/7/2006
   Time: 1:54:20 PM
   User: N/A
   Computer: Your_PC
   Description:
   The SAS Lev1 OB - <configdir> service depends on the
   SAS Lev1 MS -<configdir> service which failed to start because of the
   following error:

   After starting, the service hung in a start-pending state.

To get the SAS® Metadata Server to run, perform the following:

  1. Start the Task Manager, highlight the sas.exe, and select the End Process button.
  2. Select Start►Programs►SAS►<configdir>►Start SAS Metadata Server.
  3. Select Start►Programs►SAS►SAS Management Console 9.1.
  4. Log onto the SAS Management Console.

You can start your other SAS services, as needed.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemBase SASMicrosoft Windows NT Workstation9.1 TS1M3 SP3
Microsoft Windows Server 2003 Standard Edition9.1 TS1M3 SP3
Microsoft Windows Server 2003 Enterprise Edition9.1 TS1M3 SP3
Microsoft Windows Server 2003 Datacenter Edition9.1 TS1M3 SP3
Microsoft Windows 2000 Server9.1 TS1M3 SP3
Microsoft Windows 2000 Advanced Server9.1 TS1M3 SP3
Microsoft Windows 2000 Datacenter Server9.1 TS1M3 SP3
Microsoft Windows 2000 Professional9.1 TS1M3 SP3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.