SUPPORT / SAMPLES & SAS NOTES
Problem Note 17048: Custom status values not saved correctly in Marketing Automation
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If you create custom status values within the brief configuration for a campaign definition or within communication definitions they will not function properly when selected within the diagram. You can attempt to select the custom value in the drop down list within the campaign brief, or communication status window, but once you close and reopen the window, the first custom value is selected regardless of your custom choice. All the standard values can be selected and properly saved. The issue is only in choosing the custom values.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Campaign Studio | Microsoft Windows Server 2003 Standard Edition | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 |
| Microsoft Windows XP Professional | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Server | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Advanced Server | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Datacenter Server | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows 2000 Professional | 4.3 | 4.4 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||