Problem Note 17026: Communication fails if no export definition defined
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If you execute a communication within SAS® campaign studio and your communication checks the box to update contact history, but you do not have an export definition defined, the execution will fail with a pop up error stating:
Unable to run Marketing Automation stored process. Make sure the SAS
Stored Process server is running and configured properly.
This is a generic error and may not indicate any problem with the process not running. The failure was in the execution of the stored process. You may find an error about a MATable data set not found.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Campaign Studio | Microsoft Windows Server 2003 Standard Edition | 4.3 | 9.1 TS1M3 SP3 | ||
| Microsoft Windows XP Professional | 4.3 | 9.1 TS1M3 SP3 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 9.1 TS1M3 SP3 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 9.1 TS1M3 SP3 | ||||
| Microsoft Windows 2000 Server | 4.3 | 9.1 TS1M3 SP3 | ||||
| Microsoft Windows 2000 Advanced Server | 4.3 | 9.1 TS1M3 SP3 | ||||
| Microsoft Windows 2000 Datacenter Server | 4.3 | 9.1 TS1M3 SP3 | ||||
| Microsoft Windows 2000 Professional | 4.3 | 9.1 TS1M3 SP3 | ||||
A fix for this issue for SAS Marketing Automation 4.3 is available at:
http://www.sas.com/techsup/download/hotfix/ma43.html#017026| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2006-03-23 19:58:51 |
| Date Created: | 2006-02-07 09:16:28 |