SUPPORT / SAMPLES & SAS NOTES
Problem Note 17001: Unable to log into SAS® Marketing Optimization
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You may experience a problem logging in to SAS Marketing Optimization if you have defined your MarketingOptimizationUser in SAS Management Console User Manager using a user group rather than an individual user.
Make sure any members of the MarketingOptimization user groups are assigned individually and not as a member of a group.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Marketing Optimization Server | Microsoft Windows 2000 Professional | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 |
| Microsoft Windows XP Professional | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||
| Microsoft Windows NT Workstation | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP4 | ||