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Usage Note 16465: Product not licensed message when adding a Performance Dashboard Portlet to Portal

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If you have the Key Performance Indicator product, and you attempt to add a Performance Dashboard Portlet to the Portal, you may receive the following message:

The product you are trying to access is either not fully installed or its license has expired. The administrator of this application has been notified.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Strategic Performance ManagementMicrosoft Windows XP Professional2.1
Microsoft Windows NT Workstation2.1
Microsoft Windows XP 64-bit Edition2.1
Microsoft® Windows® for 64-Bit Itanium-based Systems2.1
Microsoft Windows Server 2003 Standard Edition2.1
Microsoft Windows Server 2003 Enterprise Edition2.1
Microsoft Windows Server 2003 Datacenter Edition2.1
Microsoft Windows 2000 Server2.1
Microsoft Windows 2000 Professional2.1
Microsoft Windows 2000 Datacenter Server2.1
Microsoft Windows 2000 Advanced Server2.1
SAS SystemSAS Financial ManagementMicrosoft Windows XP Professional4.1
Microsoft Windows NT Workstation2.1
Microsoft Windows XP 64-bit Edition4.1
Microsoft® Windows® for 64-Bit Itanium-based Systems4.1
Microsoft Windows Server 2003 Standard Edition2.1
Microsoft Windows Server 2003 Enterprise Edition2.1
Microsoft Windows Server 2003 Datacenter Edition2.1
Microsoft Windows 2000 Server2.1
Microsoft Windows 2000 Professional2.1
Microsoft Windows 2000 Datacenter Server2.1
Microsoft Windows 2000 Advanced Server2.1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.