If you are installing SAS Marketing Automation with IBM WebSphere as your Web application server, and have run the configuration wizard that builds your instructions.html file, you might be missing some details about the required files for IBM WebSphere. The instructions make reference to the section "Additional Files Required for IBM WebSphere Installations," which lists some JAR files that you need to copy manually. That information is shown below. You might also need to copy these files before you can use the SAS^® Management Console, because the initial parameters for SAS Management Console will look for these JAR files and the application may not initialize if it cannot find all the JARs.

If you are planning to integrate SAS Marketing Optimization with SAS Marketing Automation, you will also need to copy these files to the SAS Marketing Optimization client. They are not necessary if you are using SAS Marketing Optimization in Standalone mode.

Additional Files required for IBM WebSphere installations

The list of files below needs to be copied to the installation directory of each SAS Marketing Automation Client Application. Please note that most of these files must be copied from the pluggable application client directory and not the application server directory (as indicated by WPAC_HOME, which will be the WebSphere\AppClient directory). As stated in the prerequisites, customers must install the Pluggable Application Client component from the WebSphere Application Client CD in order to make these client JARs available. Failure to copy the WebSphere JARs to the appropriate SAS directories will result in application exceptions including a java.lang.ClassCastException.

From the WebSphere Pluggable Application Client

From the WebSphere Server

From MQ (copy to Campaign Studio, only)

Operating System and Release Information