Usage Note 16465: Product not licensed message when adding a Performance Dashboard Portlet to Portal
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If you have the Key Performance Indicator product, and you attempt to add a Performance Dashboard Portlet to the Portal, you may receive the following message:
The product you are trying to access is either not fully installed or
its license has expired. The administrator of this application has
been notified.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Strategic Performance Management | Microsoft Windows XP Professional | 2.1 | |||
| Microsoft Windows NT Workstation | 2.1 | |||||
| Microsoft Windows XP 64-bit Edition | 2.1 | |||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 2.1 | |||||
| Microsoft Windows Server 2003 Standard Edition | 2.1 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 2.1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 2.1 | |||||
| Microsoft Windows 2000 Server | 2.1 | |||||
| Microsoft Windows 2000 Professional | 2.1 | |||||
| Microsoft Windows 2000 Datacenter Server | 2.1 | |||||
| Microsoft Windows 2000 Advanced Server | 2.1 | |||||
| SAS System | SAS Financial Management | Microsoft Windows XP Professional | 4.1 | |||
| Microsoft Windows NT Workstation | 2.1 | |||||
| Microsoft Windows XP 64-bit Edition | 4.1 | |||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.1 | |||||
| Microsoft Windows Server 2003 Standard Edition | 2.1 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 2.1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 2.1 | |||||
| Microsoft Windows 2000 Server | 2.1 | |||||
| Microsoft Windows 2000 Professional | 2.1 | |||||
| Microsoft Windows 2000 Datacenter Server | 2.1 | |||||
| Microsoft Windows 2000 Advanced Server | 2.1 | |||||
A fix for this issue for SAS Strategic Performance Management 2.1 is available at:
http://www.sas.com/techsup/download/hotfix/spm21.html#016465A fix for this issue for SAS Financial Management 4.1 is available at:
http://www.sas.com/techsup/download/hotfix/fms41.html#016465| Type: | Usage Note |
| Priority: | medium |
| Date Modified: | 2005-12-09 09:33:55 |
| Date Created: | 2005-11-10 10:13:47 |