When attempting to log in to the Information Delivery Portal, the
following error may occur in the browser:

   Error 500--Internal Server Error

   javax.servlet.ServletException: Could not log on user.
   at com.sas.portal.httpfilters.SecurityFilter.doFilter
      (SecurityFilter.java:117)
   at com.sas.portal.httpfilters.HttpFilter.doFilter
      (HttpFilter.java:40)
   at weblogic.servlet.internal.FilterChainImpl.doFilter
      (FilterChainImpl.java:27)
   at com.sas.services.webapp.lifecycle.ObjectTrackerFilter.doFilter
      (ObjectTrackerFilter.java:56)
   at weblogic.servlet.internal.FilterChainImpl.doFilter
      (FilterChainImpl.java:27)
   at weblogic.servlet.internal.WebAppServletContext
      $ServletInvocationAction.run(WebAppServletContext.java:6458)
   ...

The following error may appear in the Weblogic server log:

   <Error> <HTTP> <BEA-101216> <Servlet: "action" failed to preload
    on startup in Web application:
    "Portal".javax.servlet.ServletException
    at weblogic.servlet.internal.ServletStubImpl.createServlet
       (ServletStubImpl.java:909)
    at weblogic.servlet.internal.ServletStubImpl.createInstances
       (ServletStubImpl.java:873)
    at weblogic.servlet.internal.ServletStubImpl.prepareServlet
       (ServletStubImpl.java:812)
    at weblogic.servlet.internal.WebAppServletContext.preloadServlet
       (WebAppServletContext.java:3281)
    at weblogic.servlet.internal.WebAppServletContext.preloadServlets
       (WebAppServletContext.java:3226)
    at weblogic.servlet.internal.WebAppServletContext.preloadResources
       (WebAppServletContext.java:3207)

The above errors will occur if Weblogic is accessing the portal.war file
instead of the "exploded" portal.war directory.

To correct the problem, change the Portal deployment in Weblogic to
refer to the "exploded" portal.war directory.

To determine which path Weblogic is using to deploy the Portal, do the
following:

   1.) Using the Weblogic console, on the left-hand side, expand
       the domain.  The domain name is site specific.
   2.) Expand Deployments
   3.) Expand Web Application Modules
   4.) Highlight Portal
   5.) On the right-hand side, select the General tab under the
       Configuration tab
   6.) Look at the Path: value
       This is the path that Weblogic is using to locate the Portal.
       It should point to a directory where the Portal.war file is
       exploded.  For example,

          C:\SAS\<plan_name>\Lev1\web\webapps\exploded\Portal.war

       where Portal.war is a directory containing the Portal files.

Operating System and Release Information