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Usage Note 15913: Alert notifications not sent when sender email address has no domain name

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Some SMTP mail environments require that email addresses include a domain name (such as @sas.com or @myserver.mycompany.com). In this case, alerts generated by Solutions Services for Strategic Performance Management or SAS® Financial Management, would not be sent to the recipient.

It is possible to circumvent the problem by making sure each FROM email address has a valid email account, and that when specifying the email address, that it has the domain specified.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Strategic Performance ManagementMicrosoft Windows NT Workstation2.19.1 TS1M3 SP3
Microsoft Windows Server 2003 Standard Edition2.19.1 TS1M3 SP3
Microsoft Windows 2000 Server2.19.1 TS1M3 SP3
Microsoft Windows Server 2003 Datacenter Edition2.19.1 TS1M3 SP3
Microsoft Windows 2000 Advanced Server2.19.1 TS1M3 SP3
Microsoft Windows 2000 Datacenter Server2.19.1 TS1M3 SP3
Microsoft Windows Server 2003 Enterprise Edition2.19.1 TS1M3 SP3
Microsoft Windows 2000 Professional2.19.1 TS1M3 SP3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.