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Problem Note 15535: SAS Email Marketing Client does not retain new reply rules added

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SEM Server install on one machine and Client install on second machine. (both under Windows).

  1. On Client machine set up a new reply rule in Reply Manager.
  2. Close the Reply Rules Properties window and re-open - the new rule is still there.
  3. Close the Email Reply Manager window and re-open, the rule has disappeared.

    New rules can be created and are saved on Server machine without problems.

The workaround is to add the new reply rules on the server machine.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft Windows 2000 Professional2.19.1 TS1M3 SP2
Microsoft Windows Server 2003 Standard Edition2.19.1 TS1M3 SP2
Microsoft Windows XP Professional2.19.1 TS1M3 SP2
Microsoft Windows Server 2003 Enterprise Edition2.19.1 TS1M3 SP2
Microsoft Windows Server 2003 Datacenter Edition2.19.1 TS1M3 SP2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.