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Problem Note 15513: SAS Foundation and SAS/Enterprise Guide DVD autoplay cannot locate/view Acrobat 7 files

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SAS® Foundation and SAS/EG DVD autoplay cannot locate Acrobat 7 due to a registry change that Adobe made with that release. So, if you try to open a .pdf file from the autoplay, the following error message appears:

VB runtime error 53

See SAS Note #014471 for several workarounds to this problem.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemBase SASMicrosoft Windows NT Workstation9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows XP Professional9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows Server 2003 Enterprise Edition9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows Server 2003 Standard Edition9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows Server 2003 Datacenter Edition9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows 2000 Advanced Server9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows 2000 Server9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows 2000 Professional9.1 TS1M39.1 TS1M3 SP3
Microsoft Windows 2000 Datacenter Server9.1 TS1M39.1 TS1M3 SP3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.