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Problem Note 15509: Login fails with a remote exception error when logging into SAS Email Marketing server

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When logging in to the SAS® Email Marketing server the following error may occur:

   Login Failed
   java.rmi.RemoteException: class
   "com.sas.email.server.VersionDeamon_Stub"'s signer information does
   not match signer information of other classes in the same package

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft Windows XP Professional2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
Microsoft Windows Server 2003 Standard Edition2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
Microsoft Windows Server 2003 Enterprise Edition2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
Microsoft Windows Server 2003 Datacenter Edition2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
Microsoft Windows 2000 Professional2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
64-bit Enabled Solaris2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
Solaris2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
AIX2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
64-bit Enabled AIX2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
64-bit Enabled HP-UX2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
HP-UX2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
Linux2.12.29.1 TS1M3 SP29.1 TS1M3 SP4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.