Usage Note 15480: "Forbidden. You do not have permission" error in ITRM
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If you use the ITRM QuickStart wizard to generate web pages and you then open the SAR System Analysis web page and select Tabular->Processor and then click on View to see a report, you will receive an error similar to the following:
Forbidden. You do not have permission to access
.../qs/rsarxbp/QRCPUU18_page1.htm on this server.
As a temporary fix, rename the .htm file to all uppercase characters.
A software defect has been entered and a fix is being prepared.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS IT Management Solutions Core Components MVA Data | Microsoft Windows 2000 Professional | 2.7 | |||
| Microsoft Windows NT Workstation | 2.7 | |||||
| Solaris | 2.7 | |||||
| 64-bit Enabled Solaris | 2.7 | |||||
| 64-bit Enabled HP-UX | 2.7 | |||||
| z/OS | 2.7 | |||||
| HP-UX | 2.7 | |||||
| 64-bit Enabled AIX | 2.7 | |||||
| Tru64 UNIX | 2.7 | |||||
| AIX | 2.7 | |||||
A fix for this issue for SAS IT Resource Management 2.7 is available at:
http://www.sas.com/techsup/download/hotfix/itrm27.html#015480A fix for this issue for SAS IT Resource Management 2.6 is available at:
http://www.sas.com/techsup/download/hotfix/itrm26.html#015480| Type: | Usage Note |
| Priority: | |
| Topic: | System Administration ==> Servers |
| Date Modified: | 2005-08-16 17:02:35 |
| Date Created: | 2005-06-07 15:14:01 |