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Problem Note 15374: "ERROR: The resource was not found" message when attempting to use WebDAV portlets in Information Delivery Portal

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When attempting to use the WebDAV Content portlets, the WebDAV Graph portlets, the Alerts portlet or the WebDAV Navigator portlet in the Information Delivery Portal, the following error may occur:

ERROR: The resource was not found.

This error will occur if Xythos is not used as the WebDAV server for the Portal. The Xythos WebDAV server is required to use these portlets.

The above error will also occur if the port number specified for the WebDAVDemo value is incorrect in the BIP Information Service in the SAS® Management Console.

To correct the port number, do the following:

  1. In the SAS Management Console, expand the Portal Service definitions in Foundation Services Manager.
  2. Expand ID Portal Local Services and BIP Local Services OMR.
  3. Right click on the BIP Information Service entry and select Properties.
  4. On the Service Configuration tab, select the Edit Configuration button. Then select the Repositories tab and highlight the WebDAV repository entry under the Information Repositories window.
  5. Click on the Edit button and correct the port number specified.

After making the above changes in the Metadata Repository, restart the servlet container before attempting to open the Portal.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery PortalMicrosoft Windows 2000 Professional2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
Microsoft Windows XP Professional2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
Microsoft Windows NT Workstation2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
Microsoft Windows 2000 Server2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
64-bit Enabled HP-UX2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
64-bit Enabled Solaris2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
Microsoft Windows 2000 Advanced Server2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
64-bit Enabled AIX2.02.09.1 TS1M3 SP39.1 TS1M3 SP4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.